Privacy Policy

Privacy Policy

Last updated: 22 May 2024

At Welsh Chapel Antiques, we’re committed to protecting your privacy. As custodians of both heritage pieces and your trust, we handle your personal information with care and transparency. This Privacy Policy describes how [welshchapelantiques.co.uk] (the “Site”, “we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from the Site.

Contact

If you have any questions, need more information about our privacy practices, or would like to make a complaint, please contact us:

Email: info@welshchapelantiques.co.uk

Collecting Personal Information

We collect information about your device, your interaction with the Site, and any information you provide directly. The term "Personal Information" refers to any data that identifies or could identify an individual.

1. Device Information

  • Purpose: To load the Site accurately and to analyze usage for improvements.

  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.

  • Shared with: Shopify.

  • Data collected: Browser type, IP address, time zone, cookie data, pages/products viewed, search terms, and interaction with the Site.

2. Order Information

  • Purpose: To process purchases, deliver orders, communicate with you, detect fraud, and offer customer support.

  • Source: Collected directly from you.

  • Shared with: Shopify.

  • Data collected: Name, billing and shipping address, email, phone number, payment details (e.g. credit card, PayPal).

3. Customer Support Information

  • Purpose: To respond to your enquiries.

  • Source: Collected via email or contact form.

  • Shared with: Shopify.

  • Data collected: Any personal information you choose to provide.

Sharing Personal Information

We share your information with service providers to fulfill our services and obligations:

  • Shopify (our e-commerce platform): Shopify Privacy Policy

  • Legal compliance: We may share data to respond to lawful requests or protect our rights.

Behavioural Advertising

We use your information to provide relevant advertising and marketing:

Opt Out of Targeted Advertising:

Lawful Basis (GDPR Compliance)

If you reside in the European Economic Area (EEA), we process your information under the following legal bases:

  • Your consent

  • The performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests (which do not override your rights)

Retention

We retain your order information for our records unless and until you request its deletion. Contact us to exercise your right of erasure.

Automated Decision-Making

We do not engage in significant automated decision-making. Shopify may use limited automated tools to detect fraud, such as temporary IP or card blacklists.

Your Rights (GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction, updating, or deletion

  • Object to or restrict certain processing

  • Data portability

To exercise these rights, contact us using the details above.

Note: Your information may be processed in Ireland and then transferred to countries such as Canada and the US. Shopify’s GDPR Whitepaper

Cookies

We use cookies to improve your browsing experience. These include:

  • Essential cookies (e.g. for cart, checkout, login)

  • Analytics cookies (e.g. Google Analytics)

  • Marketing cookies (e.g. for advertising across platforms)

Full cookie list: Shopify Cookie Policy

You can manage cookies via your browser settings or use tools like All About Cookies to learn more. Blocking cookies may affect website functionality.

Embedded Content from Other Websites

Some content on our website may include embedded media (e.g. Instagram posts, YouTube videos, or Pinterest pins). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content — including tracking your interaction if you have an account and are logged in to that website.

Do Not Track

We do not alter our practices in response to “Do Not Track” signals due to lack of standard industry guidance.

Changes

We may update this policy periodically to reflect changes in our practices, services, or for legal reasons. The latest version will always be posted on this page.

Complaints

If you are dissatisfied with our handling of your data, please contact us first. You may also lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/